Orders are shipping out within 2 business days. If you order on 12/17 or 12/18 - this means your order 'Should' arrive before the end of the week. However, due to shortages and delays at USPS we cannot offer any guarantees. We are sorry for any delays that occur. If you are in the New York area you can select pickup option at our studio. Selecting a faster/priority shipping will help you receive your package faster.
Olfactory NYC offers free shipping on our sample boxes and all orders over $100. Delivery times will vary depending on both the distance and the type of delivery selected at checkout. You will receive a tracking number upon shipment. At this time, we only ship within the United States.
Orders typically ship out within 3 business days* and regular shipping is usually 1 business day if delivery is in the northeast, 2 business days for eastern/central US and 3 business days for mountain and west coast. However please note that Covid-19 has made some shipping time estimates unreliable and indeed UPS is not honoring its overnight guarantee. Most orders are still arriving in 3 days but if your local postal service is experiencing interruptions then this can result in delays. If you have not received your package within 12 days of ordering, please let us know at email@example.com and we will contact the postal service.
*Tinkerer boxes can take slightly longer (around 5 business days)